[et_pb_section fb_built=”1″ theme_builder_area=”post_content” _builder_version=”4.27.4″ _module_preset=”default” min_height=”280px” custom_padding=”||0px|||” custom_margin=”||-146px|||”][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ background_color=”#FFFFFF” custom_margin=”||-152px|||” custom_padding=”0px|0px|0px|0px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ background_color=”#003B4A” custom_padding=”0px|0px|0px|0px” global_colors_info=”{}” min_height=”13px”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”5px|0px|5px|0px” global_colors_info=”{}”][et_pb_column 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background_position=”top_left” background_repeat=”repeat” custom_padding=”||3px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”Source Sans Pro Light|on||on|” text_text_color=”#003B4A” text_font_size=”24″ text_letter_spacing=”1″ border_style=”solid” global_colors_info=”{}”]<\/p>\n
PHONE COUNSELING AND HOUSING<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_text_color=”#383838″ text_font_size=”20″ text_line_height=”1.8em” border_style=”solid” global_colors_info=”{}”]<\/p>\n
At the reception<\/strong>, we ensure the constant presence of a counselor for the women and children in the shelter and to provide phone assistance 24 hours a day, 7 days a week.\u00a0<\/p>\n On the phone, the counselor assesses the woman’s needs in order to adequately inform her about her rights, our accommodation, and services (with protection scenarios to ensure that everything goes safely).<\/p>\n The phone call<\/strong> is, for the majority of women, the first contact they have with the shelter. It is therefore important that they feel listened to, without any judgment. A woman who has felt welcome and safe with one of our counselors won\u2019t hesitate to contact us again if necessary. Some women may call us several times before coming to the shelter.<\/p>\n Every year, we receive nearly 4,000 phone calls on the 24\/7 crisis line.<\/strong><\/p>\n If a woman decides to come to our shelter<\/strong>, she will be welcomed alone or with her children, by the counselor at the reception. The counselor:<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ background_color=”#65BAAF” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Source Sans Pro Light|on||on|” text_text_color=”#ffffff” text_font_size=”24″ text_letter_spacing=”1″ border_style=”solid” global_colors_info=”{}”]QUESTIONS AND ANSWERS ABOUT HOUSING[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Source Sans Pro||||” text_text_color=”#ffffff” text_font_size=”20″ text_line_height=”1.8em” border_style=”solid” global_colors_info=”{}”]What is a shelter?<\/strong> What should I bring?<\/strong> Will my children and I be safe at the shelter?<\/strong> What do the rooms look like?<\/strong> Is the house adapted for people with physical disabilities?<\/strong> I don’t have transportation, what can I do?<\/strong> Are there any costs related to my stay?<\/strong> How long can I stay at the shelter?<\/strong> Will my children continue to go to school?<\/strong> Can I bring my pet?<\/strong> How do I register for group follow-up?<\/strong> Is there a daycare service?<\/strong> Will my children be traumatized by their time in the shelter?<\/strong> PHONE COUNSELING AND HOUSINGAt the reception, we ensure the constant presence of a counselor for the women and children in the shelter and to provide phone assistance 24 hours a day, 7 days a week.\u00a0 On the phone, the counselor assesses the woman’s needs in order to adequately inform her about her rights, our accommodation, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/carrefourpourelle.org\/en\/wp-json\/wp\/v2\/pages\/521"}],"collection":[{"href":"https:\/\/carrefourpourelle.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carrefourpourelle.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carrefourpourelle.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carrefourpourelle.org\/en\/wp-json\/wp\/v2\/comments?post=521"}],"version-history":[{"count":17,"href":"https:\/\/carrefourpourelle.org\/en\/wp-json\/wp\/v2\/pages\/521\/revisions"}],"predecessor-version":[{"id":1034,"href":"https:\/\/carrefourpourelle.org\/en\/wp-json\/wp\/v2\/pages\/521\/revisions\/1034"}],"wp:attachment":[{"href":"https:\/\/carrefourpourelle.org\/en\/wp-json\/wp\/v2\/media?parent=521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
\nA shelter offers a safe living environment for women and children, characterized by respect, listening and sharing.<\/p>\n\n
\nYou can bring your personal effects (medication, clothes, important papers, etc.) but we have everything you need on site. For more information, call 450-651-5800.<\/span><\/p>\n
\nThe address of the house is confidential. Moreover, several security measures are in place and a counselor is present, day and night, in the house. Safety is at the heart of our concerns.<\/p>\n
\nAt Carrefour pour Elle, we have rooms for single women (possibility of cohabitation for two single women) and family rooms for women with children. There is only one family per room to ensure privacy.<\/p>\n
\nThe premises are adapted to make accommodation possible for people in wheelchairs.<\/p>\n
\nIf there is an emergency, call 911 immediately. Otherwise, call 450-651-5800 and we will look into possibilities with you so that transportation isn\u2019t an obstacle to your accommodation.<\/p>\n
\nAll services related to housing as well as external services are free of charge.<\/p>\n
\n3 months is the maximum stay, which is usually enough for women to rebuild their lives. However, the stay is re-evaluated each month during the course of housing according to the needs of each person.<\/p>\n
\nYes, children can keep going to school. In some cases, it might be necessary to change schools to protect them. The counselors will guide you in the steps to take in regard to the school (e.g. school transport, security, etc.).<\/p>\n
\nIt\u2019s impossible to bring pets into the shelter as other residents or their children may be allergic (except in the case of a service dog). Community life requires such regulations. You may be able to leave your pet with a friend, veterinarian, kennel, etc. However, if there are no possible solutions and you are concerned for your pet’s safety, contact us and we will try to find another alternative.<\/p>\n
\nYou can register for a group follow-up related to domestic violence by calling 450-651-5800.<\/p>\n
\nWe have a playroom and a babysitter to take care of the children, which allows the little ones to have some fun while their moms meet with counselors and other resources.<\/p>\n
\nOnce they have emerged from a violent environment, children adapt well to this temporary housing situation. In addition, they will be able to receive help from the youth counselor.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"